To access your billing area, login here
with the login details provided to you when you registered with
Portability. You can use either your username or email address as your
user id. If you have forgotten your password, enter your user id or
email address and a new password will be issued and forwarded to your
email address.
CPanel Login
All new hosting accounts with Portability include a login form for
CPanel. You can log into your CPanel by entering /webadmin/ after the
domain that you have hosted with us. Eg. www.mysite.com.au/webadmin/.
For more information, follow the instructions in your welcome email or
our support forums.
Webmail Login
All new hosting accounts with Portability include a login form to
access your email over the web for those times when you are away from
your computer. You can log into your Webmail by entering /webadmin/
after the domain that you have hosted with us. Eg.
www.mysite.com.au/webadmin/. Be sure to enter the full email address,
and your email account password.
Bill Payment
If you have selected PayPal recurring payments, you do not need to
do the following, as payments are made automatically. To pay your bill
manually by PayPal, access your billing area here (you can select to pay your account using PayPal by going to the
"Client Info" section and editing your package details) and choose
"Billing" from the menu, select the invoice that you wish to pay and
click on the "Pay Invoice" button.
If you are paying by cheque, money order or bank transfer, please follow the instructions provided on your invoice.
Support Request
You can submit a support ticket by emailing our support centre from
the email address recorded in your billing area, or by logging into
your secure billing area choosing "Support" from the top menu, and
"Submit Support Ticket" from the sub-menu. If you have tried
unsuccessfully to access your billing area, please submit a support
request by email from the email account you provided when you
originally registered. Submit your request to .
Welcome Email
All login information should have been emailed to you when you
registered. If you did not receive this welcome email, or you have lost
it, please follow the instructions above (Billing Account Login) and
log into your account area. Once you have logged in, go to "Client
Info" --> "Profile", where you can update your contact details if
you wish. Choose "welcome email" from the sub-menu and click on the
button at the bottom of the email window.
